GENERAL COMPANY FAQ
Q1: What services does NesTECH offer?
Network Engineering & Systems Technology focuses on helping
companies increase their competitive advantage through technology, lower
and control their IT cost by offering services that include LAN/WAN
consulting and engineering services; Hosting; hardware/software
procurement and total IT maintenance services.
Q2: What do you mean by remote support and monitoring?
Through NesTECH Remote Support Services (NRMS), NesTECH is
able to provide 24 hour data trend collection and analysis; 24 hour
real-time network error identification, diagnosis and resolution; and 24
hour emergency on-site engineering services and hardware swap. We manage
our NRMS operation from the NesTECH Remote Support Operations Center (NRMOC),
which can monitor network systems anywhere in the world, 24 hours a day,
seven days a week. NRMS is a suite of technology management services, of
which customers can choose those that make the most sense to keeping
their network running effectively at a reasonable cost.
Q3: What types of solutions do your consultants and
NesTECH’s technical staff offers a wide range of services
across several technologies. Our consultants design solutions while our
engineers implement solutions. NesTECH also provides project managers to
ensure major projects stay on schedule and meet the proposed
deliverables. NesTECH’s specific areas of expertise include: Y2K
Compliance, Network Operating Systems, LAN/WAN Infrastructure, Network
Management, Remote Access, Messaging, Firewall/Security, and Disaster
Q4: What hardware and software services does NesTECH
NesTECH can provide many varieties of hardware and software
products that comprise a computer network. NesTECH works from a list of
manufacturers whose products we feel are superior. This includes products
from Microsoft, Novell, Cisco, Bay, Compaq, Hewlett-Packard, 3Com, Intel,
Citrix, IBM, Lotus and many more. NesTECH also provides custom
configuration and staging services. We'll customize servers, routers or
other network devices to the specifications you require. You can also
utilize our production facility to prepare your desktop machines and have
them delivered at the intervals you require. This can be quite beneficial
when you purchase a large quantity of PCs but have the ability to take
only a limited amount at a time.
Q5: What else can NesTECH offer my company?
For those companies looking to turn over the entire
management and provisioning of their network services department, NesTECH
is your outsourcing solution. For a flat monthly fee, NesTECH will manage
your on-site network administration function and/or help desk services.
We'll back this up with the use of our consultants, project managers and
senior engineers on an as needed basis as well as the benefits of NRMS,
our remote management and monitoring system.
Q6: How is NesTECH different from other network integration companies?
Challenged with reducing the cost of ownership, corporate
officers and IT managers have long faced the problem of meeting all their
networking requirements efficiently and cost effectively. NesTECH meets
the needs of the marketplace with an integrated menu of services and an
exceptional team of planning and engineering talent that covers many
technologies from remote network management and staff outsourcing to
high-end conceptual engineering, routine maintenance and equipment
Q7: Why does NesTECH stand above the competition?
NesTECH has developed an unparalleled system of delivering
customized services and matching NesTECH’s extensive network planning,
management and engineering consulting talent to the exact needs of the
network owner. This model optimizes the outsourcing needs of the
networking customer by providing a full breadth of integrated services to
match all levels of networking needs during both long and short term
projects. The breadth and depth of NesTECH’s highly-skilled engineering,
consultant and project management team is NesTECH’s number one strength.
Their technical skills are constantly improving through access to vendor
sponsored training programs. We work closely with major network product
provides such as Microsoft and Novell to ensure the solutions their
products offer implemented properly.
Q8: Who are NesTECH’s clients?
NesTECH’s services are
flexible enough to meet the needs of companies of all sizes looking for
IT solutions and technology management systems. We serve to businesses
across the full spectrum of industries. The industries NesTECH services
include financial services, insurance, utilities, high tech
manufacturing, biotech, publishing, medical industry and consumer
Q9: Where is NesTECH located?
NesTECH’s corporate offices are located in New York City – New
York, Rockland - New York and Roselle - New Jersey.